The ongoing cooking gas shortage in the city continues to trouble residents, with supply disruptions, delivery issues, and rising complaints creating daily hardships for consumers.
The city’s cooking gas shortage persists despite the ongoing conflict in the Middle East. This issue, which started on March 1st, is still present and is making things harder for regular customers.
Cooking Gas Shortage Continues to Trouble Residents
🔥 Gas Supply Crisis
- Start Date: March 1
- Daily Supply: ~10,000 cylinders
- Issue: Demand exceeds supply
- Wait Time: 8–15 days
- Complaint: Fake “Delivered” messages
- Impact: Long queues & frustration
Indane reportedly delivers about 10,000 gas cylinders every day, but supply is still insufficient to meet demand. As early as five in the morning, customers are required to wait in line outside petrol stations. claim that gas is not provided for eight to fifteen days even after making a reservation. “Delivered” messages are frequently sent without the cylinders being delivered. In this regard, hundreds of customers have complained.
Delivery Issues and Customer Complaints Rise
Official Opinion: Delivery or System Failure Boy’s Carelessness According to an oil company representative, there may be a technical issue with the system if a customer receives a delivery message but does not receive gas. Delivery boys may also contribute to this to some degree. A DSC (Delivery Confirmation) number indicates that your cylinder is on its way to you. Only after obtaining an OTP or confirmation is the cylinder deemed delivered.
“My entitled cylinder was given to someone else” is a complaint from customers.
Customer Experiences Highlight Serious Concerns
Chandan Kumar (Dinanath Apartment, Namkum): “On March 8, I placed an online refill order at the Indraprastha Gas Agency in Chutia and paid for it, but the gas did not arrive.” It said “delivered” when I looked at the status. The phone at the agency is constantly in use.
Manoj Kumar (Ratu Road): “Someone else received the cylinder that was legally mine. Even though I had not made a reservation, Devi Gas Agency sent me a mail stating that your cylinder had arrived. Many folks in my area have experienced this.
What To Do If Cylinder Is Marked Delivered
⚠️ What You Should Do
- Step 1: Contact customer service immediately
- Step 2: Share distributor & DSC number
- Step 3: Use LPG app/portal for complaint
- Step 4: Escalate to District Supply Dept
- Tip: Keep booking proof & messages safe
If the cylinder is listed as “delivered” but has not been received, what should you do?
File a complaint with your gas company’s customer service right away.
Please provide the distributor/agency name and DSC number while submitting the complaint.
The LPG app or portal is another way to file a complaint.
Send a formal complaint to the District Supply Department if the issue is still not fixed.
Warehouse Chaos and Distribution Challenges
Madhuri Gas Agency’s Daldali warehouse is in disarray: Agencies are having serious problems with home distribution during Ranchi’s gas crisis. At the Daldali warehouse of Madhuri Gas Agency, customers caused chaos and obstructed delivery trucks. When customers arrived at the warehouse, they insisted on receiving cylinders first.
The cars were eventually sent for home delivery after much work. Due to supply shortages and large crowds, a number of other gas agencies in the city, including Jayant Gas Agency and SK Gas Agency, also had customer altercations with police.
Disclaimer: This content is for informational purposes only based on reported incidents. Readers are advised to verify details with official sources.
