A day after successfully securing significant relaxations in the second phase of the court-mandated revised flight duty and rest time rules for the cockpit crew, IndiGo canceled more than 400 flights from four major airports on Saturday, December 6, 2025, according to sources.
These included 109 flights (51 departures and 58 arrivals) at Mumbai airport and 124 flights (63 departures and 61 arrivals) at Bengaluru airport, according to the report.
In order to manage the spike in ticket costs brought on by a malfunction in the private carrier’s flying services, the Ministry of Civil Aviation stated on Saturday, December 6, 2025, that airfares would be capped. IndiGo is required by the government to finish all passenger reimbursements by 8:00 p.m. on December 7, 2025.
According to the reports, there were 106 cancellations at Delhi airport, including 54 departures and 52 arrivals. Additionally, IndiGo had canceled 66 flights at Hyderabad airport.
The government decided to exempt the nation’s biggest airline from adhering to new regulations until February 10 after the carrier canceled over 1,000 flights on Friday, severely disrupting air travel across India and driving up costs.
After remaining silent about the serious situation for three days, IndiGo CEO Pieter Elbers apologized in a video message for the significant discomfort the interruptions had caused passengers.
More than 800 flights were canceled on Saturday, and refund concerns were given first priority: IndiGo
IndiGo, a domestic airline, said that it canceled more than 800 flights on Saturday—much less than the more than 1,000 on Friday—and that it is giving all consumer refund concerns “priority.”
Following notification to the aviation safety authority of significant transitional issues with crew availability and roster planning under Phase-2 FDTL regulations, the airline received significant relaxations from the DGCA in the second phase of the new flight duty and rest period norms for pilots. The airline also stated that it is working “determinedly” to get its operations back on track across the network.
Compared to Friday, there were far fewer cancellations on Saturday—less than 850 flights. Over the next days, we will keep working to gradually lower this figure,” IndiGo stated in a statement.
“We are also actively collaborating with all airports and partners to guarantee that consumers get fast information at terminals, on our website, and via direct messages,” the airline stated, adding that its teams are concentrating on stabilizing schedules, minimizing delays, and assisting customers during this time. Customers may visit the airline’s website or get in touch with customer service for help with refunds.
