TCS Wins 5-Year AI BSS Deal with Vodafone Idea

Digital illustration showing Vodafone Idea and TCS partnership with AI-powered systems, automation icons, and futuristic customer experience interfaces.

By integrating intelligence, automation, and personalization, the business support system transformation program—which is based on TCS’ flagship products HOBS and TwinX—aims to improve Vi’s customer experience. AI-Powered BSS Transformation Vodafone Idea (Vi) has awarded Tata Consultancy Services (TCS) a five-year contract to integrate an AI-powered, next-generation platform into the telecom operator’s business support system (BSS). … Read more